Ministry of Women and Child Development facilitating redressal of public grievances

This PIB release highlights the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) as a key online platform for citizens, administered by DARPG.

It also details the services and impact of the Women Helpline (181) under Mission Shakti and the Child Helpline (1098), emphasizing their role in providing comprehensive support and emergency response services.