Polity·Ministry of Personnel, Public Grievances & Pensions
1897 cases redressed by the end of month-long Special Campaign 2.0 for redressal of grievances of Family Pensioners and Super Senior Pensioners
The Ministry of Personnel, Public Grievances & Pensions conducted 'Special Campaign 2.0' throughout July 2025, focusing on timely grievance redressal for family and super senior pensioners.
Utilizing the CPENGRAMS portal and a 'Whole of the Government approach,' the campaign resolved 1897 cases across 51 ministries, significantly reducing average redressal time to 20 days.